Norbert Herrmann

Organisation: GIZ

eLearning content and systems, social media, evaluation, knowledge management.

Beiträge von Norbert Herrmann

Barriers for an efficient Management of Knowledge

Experiences from a Southern African Organisation
16. Mai 2011 von Norbert Herrmann
After giving a working definition based on his organisation’s understanding of Knowledge Management (KM), the author outlines his ‘prospected’ method to process KM within his organisation. Based on first-hand experience, in this case study main barriers to implementing the ‘prospected’ KM process are presented, including some ideas and ways to deal with selected barriers. As the author’s experience derives from an intercultural context, this paper addresses issues to consider when working in such an environment. As findings, main cultural challenges are identified as: different influences of hierarchies; language barriers even within a single organisation, differences in individuals’ skills, priority of ad-hoc activities and different accessibility and usage of technology. [weiterlesen]

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