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interkulturelles Wissensmanagement
Beiträge zu interkulturelles Wissensmanagement
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Editorial - Knowledge Management Beyond Borders
Globalization and Cultural Identity
16. Mai 2011 von Steffen DobersteinAlthough internationalization and globalization have become key topics over the past years, little attention has been given to these issues in knowledge management literature. However, we think international knowledge management will become more and more a daily task. International teams are a big challenge for knowledge managers. That’s why we chose the topic for the current Open Journal edition. [weiterlesen]
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Barriers in intercultural knowledge sharing
Learning’s from an international plant engineering project
16. Mai 2011 von Ines KapsFast reaction to changing customer requirements and the profitable exploitation and management of existing knowledge is becoming a competitive advantage for companies. In order to manage knowledge, employees need to be willing to share their experience first. Cultural differences in terms of the communication style (explicit or implicit communication in low or high context cultures) or perception of risk or power often hinder people in sharing their knowledge. Trust is therefore a key dimension in knowledge sharing. Hence these barriers may hinder people in understanding each other’s knowledge and experience. Cultural trainings, adapted processes and meeting styles that meet the different requirements of high- and low-context cultures can improve the outcome of international projects. Systems and processes may support knowledge management initiatives but the key drivers are building trust and commitment and highlighting successes and results of these initiatives (e.g.: a faster development of a customer solution). [weiterlesen]
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Von Japan lernen? Wissensmanagement im Fernen Osten
29. März 2010 von Prof. Dr. Parissa HaghirianSchon seit den 80-Jahren wird Japan als Vorreiter im Wissensmanagement gesehen. Japanische Unternehmen scheinen Wissen scheinbar mühelos zu managen, obwohl sie sich in hohem Ausmass auf implizites Wissen und nicht auf Datenbanken verlassen; der Wissensaustausch in japanischen Unternehmen funktioniert ohne Barrieren und neue und innovative Produktideen werden in der Gruppe entwickelt. Es stellt sich also die Frage, wie wird in Japan Wissen gemanagt und was können wir von japanischen Unternehmen lernen? [weiterlesen]